Providers

For Providers

• Want to improve your cashflow? Consider a service agreement
  We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.
  9 December 2022
• Are you a provider of support work or therapy?
  The National Disability Insurance Scheme (NDIS) Pricing Arrangements and Price Limits for the 2022-23 financial year came into effect from 1 July. If you’re a provider of support work or therapy, there are important updates you should be aware of.
  19 July 2022
• Empathy fatigue: the cost of caring
  Twelve years ago, while teaching a class of 30 young children - three of them with cognitive and physical disabilities - I became a statistic. I was a burned out teacher who left the profession within five years of training.
  24 May 2022
• Your client’s access request to the NDIS is successful. What next?
  Over the past few weeks, we’ve been discussing National Disability Insurance Scheme (NDIS) access and eligibility on Kinora – our free online platform for NDIS participants, their families and supports.
  1 March 2022
• For service providers: Helping My Plan Manager pay your invoices faster
  We know swift payment of invoices is essential for providers’ peace of mind – and vitally important for keeping client supports in place!
  8 February 2022
• For service providers: What do Local Area Coordinators (LACs) do?
  Did you know that LACs provide a free service that helps all people with disabilities? My Plan Manager welcomed a special guest to explain what LACs do.
  27 January 2022
• A simple way to amend invoices submitted to My Plan Manager
  If you’ve submitted a provider invoice that shows an incorrect charge, not to worry. There's a simple fix to avoid double handling so we can process your payment faster, and avoid you having to return funds back to My Plan Manager.
  9 August 2021
• Is the NDIS Code of Conduct part of the way you do business?
  The NDIS Code of Conduct is an important way to make sure all National Disability Insurance Scheme (NDIS) providers and their employees understand their responsibility to clients.
  1 April 2021
• Let's talk about accessible communications
  When you send your customers information, it’s important to make sure everyone can access and understand it, no matter what their ability or situation.
  27 January 2021