How to apply for the NDIS
As the largest plan manager in Australia, we’re perfectly positioned to explain the NDIS application process so you know what to expect every step of the way.
First, accessing supports under the NDIS begins with connecting with an NDIS partner. Next, you’ll determine if you’re eligible to join using this checklist. If you meet the requirements, you’ll be supported to submit an NDIS application. Then, you’ll wait for the National Disability Insurance Agency’s (NDIA) decision.

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Step 1
Connect with an NDIS partner
The first step to accessing supports under the NDIS is connecting with an NDIS partner.
An NDIS partner is a team member of a community-based organisation funded by the NDIA to help deliver the NDIS in some parts of Australia.
An NDIS partner can be an early childhood partner, or a local area coordination partner.
Your NDIS partner will become your ‘my NDIS contact’, and they can help connect you to community and mainstream services through a Community Connections plan, or assist you with learning more about applying to join the NDIS.
To locate an NDIS partner in your community, find the offices and contacts in your area or call the NDIS on 1800 800 110.
If your area isn’t serviced by an NDIS partner, you can ask to be supported by an Agency team member.
An NDIS partner is a team member of a community-based organisation funded by the NDIA to help deliver the NDIS in some parts of Australia.
An NDIS partner can be an early childhood partner, or a local area coordination partner.
Your NDIS partner will become your ‘my NDIS contact’, and they can help connect you to community and mainstream services through a Community Connections plan, or assist you with learning more about applying to join the NDIS.
To locate an NDIS partner in your community, find the offices and contacts in your area or call the NDIS on 1800 800 110.
If your area isn’t serviced by an NDIS partner, you can ask to be supported by an Agency team member.
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Step 2
Apply to join the NDIS
If you think you’re eligible for the NDIS, your my NDIS contact can help you to apply to join. Your my NDIS contact will talk to you about:
- Your situation
- The NDIS eligibility criteria
- The application process
- The information and evidence you need to provide
- What to expect from the process
They’ll work with you to gather information and evidence, and then they’ll complete and submit the application on your behalf.
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Step 3
Wait to receive the NDIA’s decision
Once the NDIA has all the information and evidence it needs to decide if you’re eligible for the NDIS, it will make a decision and will tell you within 21 days. While your NDIS application is being processed, you can start making connections with the mainstream and community supports in your Community Connections plan, if you have one.
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