Want to improve your cashflow? Consider a service agreement
We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.
A service agreement that sets out the cost and quantity of the services you’ll deliver (a Schedule of Supports) means we can lock in funds in your client’s National Disability Insurance Scheme (NDIS) plan to make sure they're available each time you invoice (as per the service agreement). Doing this can avoid a payment delay caused by a potential budget blow out.
As Australia's largest (and leading!) NDIS plan manager, we receive hundreds of invoices daily and recommend this tip to get the money from the NDIS and into your bank account faster.
This NDIS resource will help you to set service agreements in place.
Recent posts
13 July 2026
You may also like...
How to register as an NDIS provider: a step-by-step guide
A step-by-step guide (including resources) to help you understand the registration process and how to get your certificate of registration.
Six conversations that could help prevent issues with NDIS payments
One surprisingly simple way to prevent payment problems is to maintain open lines of communication with your clients. Here's six conversation starters.
Top tips to handle tough conversations as an NDIS provider
Working in the NDIS means having conversations that matter – and sometimes, that makes them tough. Here's our top tips for navigating them, so you can respond calmly and clearly.
Check your payment status with My Plan Manager's invoice tracker
We’ve developed a handy tool that’ll tell you the payment status of your invoices in seconds – it’s the My Plan Manager invoice tracker.