Want to improve your cashflow? Consider a service agreement

We know that cashflow and swift payment of invoices are critical for keeping your business running. That’s why we encourage providers to consider putting a service agreement in place between them and their clients.
A service agreement that sets out the cost and quantity of the services you’ll deliver (a Schedule of Supports) means we can lock in funds in your client’s National Disability Insurance Scheme (NDIS) plan to make sure they're available each time you invoice (as per the service agreement). Doing this can avoid a payment delay caused by a potential budget blow out.
As Australia's largest (and leading!) NDIS plan manager, we receive hundreds of invoices daily and recommend this tip to get the money from the NDIS and into your bank account faster.
This NDIS resource will help you to set service agreements in place.
Recent posts
29 September 2025
25 September 2025
24 September 2025
You may also like...
The cost of NDIS price cutsRecent NDIS price cuts have stretched some providers to breaking point.
Build your NDIS client list by creating meaningful support coordinator connectionsConnect with support coordinators in a way that builds deeper trust and better communication, that may ultimately lead to more collaboration.
For providers: Are service agreements worth it?Service agreements are a great way to outline expectations for both clients and providers. Here’s our handy guide to what service agreements are and why it’s worth thinking about having them.
NDIS provider registration – the current state of playCurrently there are three categories of providers earmarked for mandatory registration which is expected to start no earlier than 1 July 2025.
