News and information

Not every participant has support coordination included in their NDIS plan. Here's how to keep it on track regardless.

Here are seven red flags that can indicate dishonest or unethical behaviour to help protect your rights and get the high-quality services you deserve.

The Administrative Review Tribunal has the power to review decisions related to the NDIS. But how does it work and how can it help?

Stack the odds in your favour - 10 free ways to add weight to your request for NDIS funding.

With funding periods reshaping how NDIS supports are delivered and budgets managed, now might be the perfect time to revisit your service agreements.

The NDIA needs evidence to sign off on funding requests – and that’s where letters of recommendation can really help. We asked an expert to share her winning structure.

What happens if your NDIS access decision doesn’t go your way? We explore next steps and options.

Informal carers have an enormous and positive impact on the nation. But at what cost?

The term ‘psychosocial disability’ can be misunderstood or confusing to those who’ve never heard of it. So, what does it mean?

If you’re a participant in the NDIS, before anyone can see information about you or make decisions on your behalf, they need your consent.

We explore how participants and their support workers can build positive working relationships.

We unpack sibling relationships in the context of disability, and the supports available to brothers, sisters, and families across the country.

Recent NDIS price cuts have stretched some providers to breaking point.

Connect with support coordinators in a way that builds deeper trust and better communication, that may ultimately lead to more collaboration.

Service agreements are a great way to outline expectations for both clients and providers. Here’s our handy guide to what service agreements are and why it’s worth thinking about having them.

Currently there are three categories of providers earmarked for mandatory registration which is expected to start no earlier than 1 July 2025.

Twenty-one per cent of NDIS providers who responded to a national survey say they’re considering getting out of the sector. Here's what we know.

Provider reports are powerful devices in the National Disability Insurance Scheme that can make or break funding requests.

We have a handy piece of tech that puts you in control of your dollars – and your days! We explain all the best features of our client portal here.

You’re a provider in the National Disability Insurance Scheme (NDIS). You’re supporting a client and we’re their plan manager. You’ve scoped out their supports, you’ve signed off on a service agreement, and you’ve started putting your expertise to work. So, when the supports have been delivered and it comes time…

Our client portal is a powerful tool that puts you in the driver’s seat of your NDIS journey.

Getting paid in a timely manner and knowing where you stand financially is vitally important to every provider. That’s why we developed our provider portal – to give you financial transparency, help you to track your invoices, and get you paid faster. Getting set up is quick and simple, and in case you’re wondering if it’s worth it, here are three things you may not know about the provider portal.

Whether it’s motorised mobility aids, Apple’s accessibility features, eye-gaze technology or even more simple things like kettle tippers, grab-sticks or flashing doorbells, there’s no doubt that technology can make life easier, and increase your independence, if you have a disability. But what about other aspects of life?

We might not have the hoverboard from Back to the Future and the flying cars from The Jetsons have yet to zoom in, but technology is opening up access in ways we wouldn’t have dreamed of in previous generations. In Apple products alone, there are tonnes of accessibility options designed to support people with disability, from vision impairment, hearing loss and deafness, through to mobility limitations and cognitive impairment.