10 years. 10 clients. 10 stories.

10 years. Time flies!

In 2014 – while working at the National Disability Insurance Agency – our founder, Claire Wittwer-Smith, created the concept of National Disability Insurance Scheme (NDIS) plan management, and brought the service to life.

With a background in special education and disability policy, she saw the newly-launched NDIS had the potential to transform Australia’s disability landscape by supporting people to self-determine their hopes and plans for the future.

With the advent of the Scheme, people with disability had more choice and control over the supports and services they accessed, and the freedom to map their own paths towards the lives of their choosing.

But… the NDIS was also complex, and participants needed support to get to grips with the new world of funding – and what it meant for them.

And so, My Plan Manager was born.

A decade in the game has made us reflect on our journey – and those who’ve been there from the start, as well as those who’ve joined us along the way. As we wrap up our 10th year of service in the NDIS, we want to shine a light on those who’ve made it all possible – our incredible clients and the wider disability community – and thank you for inviting us into your lives.

We hope you enjoy these 10 client stories every bit as much as we do!

Alan

Linda

Dominic

Charlotte

Ben

Lori

Joseph and Ben

Hayley

Wil

Jasmine